Administrative Operations
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General Services Operations
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Receiving Organization Administrative oversight may be minimal of the Contracted or MOU (Memorandum of Understanding)
organization/service. Active Referral models fall within this framework.
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General Services is solely responsible for it's own corporate staff involved in the collaborative model but may assist
specialty service staff when needed and as authorized by General Service Admin/Management on the receiving organization side
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Most likely, Specialty service staff would be responsible for ensuring the quality and quantity of actual service delivery
to clients
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Management staff of receiving organization and contracted or specialty service would be responsible for
ensuring quantity and quality of collaboration operations for their respective supervised staff
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Receiving Organization's General Services is most likely not providing support assistance to Specialty
service unless the operational assistance lends directly to Receiving Organization involved staff/operations
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Specialty service staff would most likely solely provide Specialty service however, Receiving organization
staff may be somewhat involved in defined components of the specialty service model. These delineations would be spelled
out in the contract
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Specialty service is most likely NOT considered a part of the Receiving Organization's Corporate structure
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General Service Policies/Procedures probably only apply to receiving organization staff but can be
included (some/all) in the actual contract/MOU with Specialty service
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Specialty service staff are NOT a part of the Receiving Organization Corporate structure and therefore
most likely NOT subject to the Receiving Organization's staffing policies/procedures or rules.
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Specialty service management would be responsible for job descriptions, process flow, policies/procedures
of the Specialty service. Receiving Organization management would be responsible only for staff/operation descriptions/documentation
of interacting/impacting parts of the Specialty service on the Receiving Organization staff/operations
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Specialty service would utilize their own OSHA, Human Resource, IT/MIS, Finance rules and regulations
within contractual/MOU descriptions
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Specialty service clients are most likely under the grievance/bill of rights and rules, HIPPA protections
for the Specialty service and not the Receiving Organization's unless the client is also interacting with Receiving Organization
operations
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