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Moderate

COLLABORATION BUSINESS MODELS FQHC/CHC/RYAN WHITE/SUB-SERVICES

Administrative Operations
General Services Operations
Clinical Operations
Receiving Organization Administrative oversight may be minimal of the Contracted or MOU (Memorandum of Understanding) organization/service.  Active Referral models fall within this framework.
General Services is solely responsible for it's own corporate staff involved in the collaborative model but may assist specialty service staff when needed and as authorized by General Service Admin/Management on the receiving organization side
Most likely, Specialty service staff would be responsible for ensuring the quality and quantity of actual service delivery to clients
Management staff of receiving organization and contracted or specialty service would be responsible for ensuring quantity and quality of collaboration operations for their respective supervised staff
Receiving Organization's General Services is most likely not providing support assistance to Specialty service unless the operational assistance lends directly to Receiving Organization involved staff/operations
Specialty service staff would most likely solely provide Specialty service however, Receiving organization staff may be somewhat involved in defined components of the specialty service model.  These delineations would be spelled out in the contract
Specialty service is most likely NOT considered a part of the Receiving Organization's Corporate structure
General Service Policies/Procedures probably only apply to receiving organization staff but can be included (some/all) in the actual contract/MOU with Specialty service
Specialty service staff are NOT a part of the Receiving Organization Corporate structure and therefore most likely NOT subject to the Receiving Organization's staffing policies/procedures or rules.
Specialty service management would be responsible for job descriptions, process flow, policies/procedures of the Specialty service.  Receiving Organization management would be responsible only for staff/operation descriptions/documentation of interacting/impacting parts of the Specialty service on the Receiving Organization staff/operations
Specialty service would utilize their own OSHA, Human Resource, IT/MIS, Finance rules and regulations within contractual/MOU descriptions
Specialty service clients are most likely under the grievance/bill of rights and rules, HIPPA protections for the Specialty service and not the Receiving Organization's unless the client is also interacting with Receiving Organization operations

  • Warning: with an Active Referral model, documentation of referral outcomes can be sporadic, unpredictable, and an agency may not be able to report out on outcomes related to Active Referrals.  This could be due to the receiving organization not having a routine process for reporting outcomes of received referrals.  This can be mitigated by building outcome reporting descriptions in the contract/MOU