Administrative Operations
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General Services Operations
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Probable mutual Administrative oversight between receiving/contracted service
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General Services at Receiving Organization would still be almost solely responsible for onsite contracted staff/clients.
Supplies could come from Contracted Services to receiving organization's General Services
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Clinical staff of both receiving organization and contracted organization/service would need to determine with both Administrative
staff delegation of responsibility for quality and quantity of contracted service
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Management may consist of direct supervisor from the contracted service with indirect supervision of the
overall day to day operations within the receiving organization through a receiving end management liaison
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Receiving Organization could include some indirect General Services support through the contracting organization/service
(ex: IT or MIS, Finance, Documentation shredding/management, etc...)
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Designated receiving organization and/or contracted service staff would be providing the actual clinical
operations to the contracted service clients
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Contracted Service may or may not be a part of the overall receiving organization corporation.
Could be a blend of embedded receiving organization staff with supervising staff from contracted agency for training/monitoring
purposes or vice versa
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General Services for Receiving Organization are most likely providing some if not all support to Specialty
Service as defined in the contract
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Contracted Service clinical staff may or may not be a part of the Receiving organization's Corporate clinical
operations structure
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Receiving organization and contracted organization may develop a blended version of policies and procedures,
job descriptions, process flow documentation of the contracted service and the receiving organization's utilization process
flow of the contracted service
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Both receiving and contracted organizations/service would have to determine which of the receiving
organization's General Service policies and procedures might apply to contracted service staff/clients (ex: security practices,
emergency practices, confidentiality practices, hazardous material handling, etc...)
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Contracted Service clinical staff may or may not be a part of the Receiving Organization but would adhere
to the mutually contracted and agreed upon grievance policies and procedures, consents for treatment, HIPPA protections, quality
management policies and procedures, and etc. These all would need to be documented clearly in either the contract, documented
policies and procedures for the contracted service, or job descriptions or all.
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