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COLLABORATION BUSINESS MODELS FQHC/CHC/RYAN WHITE/SUB-SERVICES

Administrative Operations
General Services Operations
Clinical Operations
Direct Administrative Oversight
General Services customer care for clients/staff/Specialty service staff/clients
Clinical Staff responsible for ensuring quantity and quality of Specialty service delivery to clients
Direct Management Oversight of Clinical Staff
All General Services provide support operations for Specialty service operations
Clinical staff provide all Specialty service operations
Specialty service is part of the overall Corporate/Organizational Structure
All General Service Policies and Procedures apply to the Specialty service staff/operations
All Specialty service staff/operations are employees/incorporated as part of the overall Corporate structure
Management responsible for
  • developing/monitoring/reporting on all Specialty service
    • policies and procedures
    • job descriptions
    • process flow documentation
    • program/service indicator performance data
    • quality improvement adjustments and projects
    • daily financial management of sub-service operations
For Specialty service staff and operations the following would apply:
  • All corporate OSHA practices
  • Human Resource policy/procedures
  • IT/MIS policy/procedures
  • Finance policy/procedures
Specialty service clients would not be identified as separated from the general Corporation clients so the following would apply to the Specialty Clients: 
  • All Corporate Patient Rights and Responsibilities,
  • Grievance policies and procedures,
  • Process and documents for consenting to treatment,
  • HIPPA protections, and
  • Documented client related policies and procedures
Administration would be responsible for:
  • evaluative oversight of the purpose of the Specialty service within the Corporation
  • financial oversight
  • incorporating all Specialty service operations into overall Corporate strategic planning
  • annual reporting, fiscal budgeting
  • stake holder/customer marketing/reporting 
All Specialty service would come from Corporate General Service Operations:
  • supplies
  • services
  • equipment
  • repairs
  • emergency preparedness

All Clinical Quality Improvement/Performance Reporting results/descriptions would roll up to the overall Corporation for approval, strategic planning/evaluation purposes of the Specialty service value/impact/implementation effectiveness.